Terms of Service

Last updated October 2, 2026

Using ProBooked

ProBooked provides software that helps customers discover service businesses and helps businesses manage service information, requests, quotes, bookings, customers, and related workflows.

Businesses are independent

Businesses listed on ProBooked are independent service providers. They are responsible for their licenses, insurance, pricing, work quality, scheduling, customer communications, taxes, and compliance with applicable laws.

Estimates and final pricing

Instant estimates are based on the business's configured pricing rules and the information supplied by the customer. A business may need to confirm scope, condition, measurements, photos, or other job details before final pricing is agreed.

Customer requests

Customers must provide information they are authorized to share and should not upload unlawful, harmful, or unrelated content. Marketplace requests are sent only to the business the customer selects.

Business subscriptions

Paid ProBooked business plans are billed on the billing interval shown at checkout. Businesses can manage billing from their dashboard when billing is active. Cancellation stops future renewal according to the payment provider's billing period rules; access to paid features may continue through the paid period.

Refunds and billing issues

Billing mistakes, duplicate charges, or service-access problems should be reported through Support. Refund requests are reviewed based on the circumstances, payment status, and applicable law. ProBooked does not promise refunds for partially used subscription periods unless required by law or specifically approved.

Acceptable use

Users may not abuse the platform, attempt unauthorized access, submit spam, automate excessive requests, upload malicious files, impersonate others, or use ProBooked for unlawful activity.

Availability

ProBooked may update, suspend, or change features as the platform develops. Reasonable efforts are made to keep the service available, but uninterrupted operation is not guaranteed.

Questions

Use the Support page for account, billing, or platform questions.